Support

Frequently Asked Questions

How do you grade card condition?

We grade by hand using standard TCG condition tiers: Near Mint, Lightly Played, Moderately Played, Heavily Played, and Damaged. When a card sits between tiers we round down so you always get the better card.

How fast do orders ship?

Orders are packed within 1 to 2 business days. You will get a tracking email as soon as the label is created.

Do you buy cards?

Yes. Use the Sell Your Cards page to send us a list or photos and we will send back a cash or store credit offer. Store credit offers are always higher.

Can I pick up my order in store?

Choose local pickup at checkout and we will email you when the order is ready. Bring your order number.

Can I return a card or a sealed box?

Sealed product is not returnable, which protects everyone from counterfeit and resealed product. There is no automated return policy for singles either. If a card arrives in a condition that does not match what we stated, contact us within 7 days with your order number and photos and a staff member will review it case by case. See the Returns and Refunds page for the full details.

How do preorders work?

Preorder items are charged at checkout and ship on release day. If your order mixes preorder and in stock items we ship it together unless you ask us to split it.

How does store credit work?

Store credit lives on your Legion TCG account and applies at checkout before any remaining balance is charged. It never expires.

Do you run events?

Yes. Check the Events page for the current schedule of tournaments, prereleases, and casual nights. You can register and pay online.